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3. Bonus use
5. Rental rates
7. Insurance
9. Fuel policy
10. Extras
12. Vehicle types
15. Out of hours
16. ETOLL
17. Personal data
Terms and Conditions
1.1. Your car rental supplier is YOR CAR / YES CAR, Powered by Auto Rent
VI. NIF 504933884 with headquarters in:
⦁ Faro Airport- Park 4. Office desk P4 (Only 150 meters from the
Airport terminal)
⦁ Rua Marques de Pombal, nº. 54, 8500-021 Alvor
⦁ Phone numbers if needed are:
⦁ (+351) 969787039 or
⦁ (+351) 969777854 or
⦁ (+351) 962192529 or
⦁ (+351) 967779347
1.2. Your reservation can be presented in both physical or digital format
at pick up time.
We only deliver cars in the Algarve
2.1. Who can rent?
2.1.1. Anyone who:
⦁ is legally capable of signing a contract with YOR CAR / YES CAR,
Powered by Auto Rent VI and is willing to assume responsibility for the
Vehicle during the Rental Period.
⦁ has the means accepted by YOR CAR / YES CAR, Powered by Auto Rent VI
to pay for the Vehicle rental and any associated costs.
2.1.2. Possess valid identification documents, as indicated below.
Required documents
Physical driver License ⦁
Passport or UE Identity Card ⦁
Bank Credit/Debit card Visa or Mastercard ⦁
2.2. Who can drive?
2.2.1. Driver must be between 25 and 80 years of age. Drivers who do not
meet the age limit cannot rent a car;
2.2.2. Drivers aged between 22 and 24 are subject to additional charges.
2.2.3. Drivers who do not meet the age limit cannot rent a car.
2.2.4. Be expressly and fully identified in the Rental Agreement or in any
document attached thereto (which may also be the lessee);
2.2.5. Possess a valid driver's license and valid identification documents
(national ID or passport);
2.2.6. To rent a vehicle with YOR CAR / YES CAR, Powered by Auto Rent VI,
the driver must possess a valid driver's license issued at least 3 years
prior to the start date of the rental period.
3. BONUS USE
One bonus day (equal to one day in a group B car in the low season), is
earned per 10 days booked and paid at normal rate. The bonus days are valid
for 2 years and can only be used in the low season.
4.1. Unfortunately, legal boundaries prevent us from issuing rental
contracts for longer than 30 days. Therefore, we will break your reservation
into 30 days periods, that should match each rental contract, covering the
whole period. Please, note that, at the end of each contract period, you
will have to go to our office in Alvor or to Faro airport to sign a new
rental contract, as well as pay for it and provide us with its respective
credit card security deposit. Another point to note is that our prices are
not the same for every date. Therefore, the price for each period is not
always going to be proportional to the total price of the whole period.
However, the sum of the prices of all periods will match the total price of
your original booking and will be final.
5. RENTAL RATES
One rental day is equal 24 hours - Each fraction of a day is considered as an additional day - Tolerance 1 hour. Prices quoted on this web page are our best rates and further discount cannot be granted. Rates for 3 days are 50 % of the weekly rates. Rates more than 3 and less than 7 days are based on the 3 day pro-rata. Rates more than 7 days are based on the 7 day pro-rata.
5.1. The provided quotes and rates include unlimited mileage within
Portugal, inclusive of all applicable taxes and additional charges based on
your booking specifications. The package includes civil liability insurance,
partial collision and damage coverage (Collision Damage Waiver CDW), and
theft coverage (Theft Waiver TW), accompanied by a specified liability for
damages, commonly referred to as deductible or excess. The deductible,
disclosed during the reservation process, establishes the maximum amount for
which the customer is accountable in case of damage or theft, provided all
Rental Terms and Conditions are adhered to.
5.2. There are no mandatory hidden fees.
5.3. All quotes are presented in Euros (€) unless stated otherwise.
6.1. Payment
6.1.1. YOR CAR / YES CAR, Powered by Auto Rent VI does not accept American
Express, virtual cards, prepaid cards and checks.
6.1.2. The following are accepted as a method of payment for the rental:
⦁ Credit/ Debit Card VISA or MasterCard in the name of the main
driver;
⦁ Cash
6.2. Deposit
6.2.1. As a deposit/ security, a credit authorization will be requested in
the amount of “Damage Liability” on the main driver's credit card. This
credit authorization will remain valid and active until the end of the
rental.
6.2.2. By agreeing to these Terms and Conditions, the Customer agrees to
provide a security deposit to ensure compliance with contractual
obligations.
6.2.3. The amount of the security deposit will be specified at the type of
the veichule and will be clearly communicated to the Customer.
Car Group deposit amount
A, B, C 1250€
C2, D, E, F, G, L, N AND O 2000€
Other groups 3500€
6.3. Use of the deposit
6.3.1. The deposit security will be held by YOR CAR / YES CAR, Powered by
Auto Rent VI during the specified period on the contract.
6.3.2. The security may be utilized by YOR CAR / YES CAR, Powered by Auto
Rent VI in cases of breach of contractual terms, damage to the property, or
any other violation resulting in harm to YOR CAR / YES CAR, Powered by Auto
Rent VI.
6.4. Refund of the security Deposit
6.4.1. The security deposit will be refunded to the customer upon the
contract's completion, provided that all contractual obligations have been
fulfilled in accordance with these Terms and Conditions.
6.4.2. The refund of the security deposit will be processed within 10 - 14
working days after inspection and verification that there are no contractual
violations.
6.5. Refund
6.5.1. There is No refunds on: car rental days; petrol or ETOLL service.
7. INSURANCE
7.1. In addition to compulsory third-party insurance, a collision damage
waiver (SCDW) and (SPI) theft coverage are provided.
⦁ Optional Collision insurance zero excess SCDW waiver of the excess:
⦁ Groups A, B and C – € 10.00/day (prevents only € 550.00 deposit
security)
⦁ Groups C2, D, E, F, G, L, N and O – € 15.00/day (prevents only €
950.00 deposit security)
⦁ Other Groups – € 20.00/day (prevents only € 2,000.00 deposit
security)
⦁ Optional FULL COVERAGE: Collision insurance zero excess SCDW waiver
of the excess and (SPI) theft coverage:
⦁ Groups A, B and C – € 16.00/day (prevents only € 350.00 deposit
security)
⦁ Groups C2, D, E, F, G, L, N and O – € 21.00/day (prevents only €
550.00 deposit security)
⦁ Other Groups – € 26.00/day (prevents only € 950.00 deposit security)
7.2. The regular insurance package (without SCDW and SPI) includes:
a) Collision damage waiver (CDW) with an excess waiver
b) Theft liability coverage with an excess waiver
c) Third-party liability (PAI) coverage with an excess waiver
7.3. The regular insurance package (without SCDW and SPI) does not cover:
a) Damages to the body exterior and interior of the vehicle. These
items are only covered when the SCDW extra insurance is purchased.
b) Damages to the wheels, tires, windows and locks. These items are
only covered when the SPI extra insurance is purchased.
7.4. The FULL COVERAGE package (including SCDW and SPI) will not cover:
a) Damages to the interior of the vehicle
b) Vehicle documents (DUA and Insurance).
c) Registration plates.
d) Damages sustained to the underside of the car due to negligent or
off-road use.
e) Damages sustained to the roof of the vehicle.
f) Damages from deliberate violation of the terms and conditions agreed
of the rental agreement or gross negligence.
g) Accident caused by over speeding.
h) Accident caused by driving on the wrong side of the road.
i) Accident not involving another vehicle or caused by the negligence
of the driver: e.g. denting the car while parking in a private place, e.g.
reversing in a private parking, e.g. driving on the wrong side of the road,
e.g. driving the car into water.
j) Damages sustained while the driver was under influence of alcohol,
drugs or any other type of narcotic or medical substances.
k) Damages caused by cell phone use.
l) Accident or damages to the rental vehicle, when not present a
negligence onus of proof.
m) The loss or damage car key, and the cost of replacement. What to do
in case of loss, breakage or theft of the vehicle key? Contact the company
and we will inform you of the procedure to follow.
n) Burned clutch.
7.5. Accidents when the vehicle rolls over, or sustain a total loss car
damage: will be asked to pay the excess waiver no matter what, and an extra
additional administration fee on top of the excess waiver amount in addition
to compulsory third-party insurance, a collision damage waiver (SCDW) and
(SPI) theft coverage are provided.
8.1. Driver's Obligation in Case of Accident:
8.1.1. In the event of an accident with the rented vehicle, the driver is
obligated to take the following measures:
⦁ Compulsory contacting the Authorities - Police Phone Number 112: The
driver must immediately notify local law enforcement, and ensure that a
police report is filed.
⦁ Securing the Accident Scene: The driver should take steps to ensure
safety at the accident scene, including appropriate signalling and, whenever
possible, moving vehicles to a safe area.
⦁ Assisting Victims: The driver must provide assistance to any injured
parties, if necessary, and seek medical help immediately if there are
injuries.
8.2. Police Report (Auto de Ocorrência/ Policial Report) and No
Negligence Onus of Proof:
8.2.1. The driver is required to provide the rental company with the
original police report related to the accident, Auto de Ocorrência Policial
Report.
8.2.2. This report serves as proof that the accident was not a result of
the driver's negligence.
8.2.3. In case of accident/damages present no negligence onus of proof.
8.3. Communication to the Rental Company:
8.3.1. The driver must notify the rental company as soon as possible about
the accident and provide all relevant details.
8.3.2. In addition to the police report, any additional documentation and
information (license numbers, name, contact numbers…) related to the
accident must be submitted to the rental company upon request.
8.4. Responsibility for Repairs and Costs:
8.4.1. The driver is responsible for any costs associated with repairing
the vehicle, provided the accident was not caused by third parties and in
accordance with the terms of the applicable insurance contract.
9. FUEL POLICY
9.1. When renting a vehicle from YOR CAR / YES CAR, Powered by Auto Rent
VI, the customer agrees to receive the vehicle with the fuel level indicated
at the time of pickup.
9.2. LIKE to LIKE fuel policy.
9.3. The Customer is responsible for refuelling the vehicle during the
rental period to maintain the fuel level in the vehicle according to the
initial level indicated at the time of pickup.
9.4. Upon returning the vehicle, the Customer must ensure that the fuel
level is the same as it was at the time of pickup.
9.5. YOR CAR / YES CAR, Powered by Auto Rent VI reserves the right to
apply additional fees and charges if the vehicle is returned with a fuel
level lower than the one recorded at pickup:
Car Group Price for 1/8 of fuel difference
A, B, C, C2 15€
D, E, F, G, L, N AND O 20€
Other groups 30€
9.6. There is no fuel refund if the vehicle is returned with a higher
fuel level than the initial level.
10. EXTRAS
10.1. Free mileages only for bookings more than 7 days rental.
10.2. Optional extras for car rental listed below can be requested at the
time of booking or at the counter.
Additional driver: Authorizes other drivers (maximum 4) on the rental
Agreement. All drivers need to be present upon car collection = 30€
Young driver (22 to 24): Availability upon request authorizes young drivers on the rental agreement = 20€/day
After hours fee: Pick up between 20:01 pm and 23:59 pm and drop off between
04:01 pm and 08:30 am are subject to this additional fee = 30€
ETOLL system Charge off toll values from Portuguese highways. ….
PAI: Personal accident coverage for the passengers = 6€/day
Cross border (Spain): Availability upon request authorizes the vehicle to cross border to Spain *The
optional cross border insurance to Spain only provides road side assistance
up to 150 km from the Portuguese border town of Vila Real de Santo Antonio.
Seville city is good to go. Furter distances are not possible. = 50€
Front Facing Child seat /9m to 4Y) = 5€/day
Baby seats for babies from 9 months to 4 years old = 5€/day Booster seat (4Y+) for children over 4 years old = 5€/day Back Facing Child seat (0m to 9m) for babies from 0 to 9 months = 5€/day
GPS-SAT NAV Satellite Navigation equipment = 7€/day
One way fee for rentals that start and finish in different locations
in the Algarve or Lisbon. = 35€ to 450€
Location fee for rentals outsider Faro Airport = 35€
11.1. The vehicle may only be taken in the country of Portugal mainland
(apart from islands Madeira and Azores), not possible taking the car on any
boat or ferry.
11.2. When renting a vehicle from YOR CAR / YES CAR, Powered by Auto Rent
VI, the customer agrees to adhere to the geographical restrictions outlined
in this agreement.
11.3. The extra cross border fee Spain permitted area for the use of the
vehicle is limited to Seville, Spain, maximum up to 150 km from the
Portuguese border City of Vila Real de Santo Antonio with the respective
cost indicated in the particular conditions of the reservation/contract.
Authorization can be requested upon reservation or at the counter.
11.4. It is strictly prohibited to take the vehicle to unauthorized areas,
subjecting the Customer to penalties and additional fees as determined by
YOR CAR / YES CAR, Powered by Auto Rent VI.
11.5. In the event of unauthorized cross-border travel from Portugal, the
vehicle will be uninsured, and all damages shall be the sole responsibility
of the primary driver.
11.6. The Customer is entirely responsible for any violation of
geographical restrictions, including damage to the vehicle and expenses
arising from such violation.
12. VEHICLE TYPES
12.1. The models referenced are illustrative examples within their
respective categories. We cannot assure the provision of a particular brand
and/or model; instead, we commit to providing a vehicle within the same
category or of superior quality.
13.1. How to find us?
⦁ In Faro Airport – Faro Airport – You’ll find the representative YOR
CAR / YES CAR, Powered by Auto Rent VI Algarve at the CAR PARK 4 – meeting
point Office P4, YOR CAR desk.
⦁ On leaving the front of the terminal building please continue UNTIL
THE END OF TERMINAL BUILDING and the car park 4 it is in front of you just
across the road, about 150 meters from the terminal building. If you have a
trolley you may wish to follow the road to your right around the edge of the
car park. The rep is at the meeting point on the park 4!
13.2. Our contacts
⦁ Phone numbers if needed are:
⦁ (+351) 969787039 or
⦁ (+351) 969777854 or
⦁ (+351) 962192529 or
⦁ (+351) 967779347
⦁ There is a public phone near the arrivals area.
⦁ In Lisbon Airport – Our partner company in Lisbon is Ausocar. Look
for a representative agent of Ausocar at the Lisbon Airport car hire rep
area. If you don’t find the representative agent, please call our mobile
numbers.
14.1. Return Location
14.1.1. The customer agrees to return the vehicle to the location
designated by YOR CAR at the time of reservation or at the moment of pick
up.
14.2. Documentation upon return
14.2.1. At the time of return, the customer or their authorized
representative must present at the time of return.
14.2.2. The customer or their authorized representative must present the
following documents:
⦁ Vehicle keys.
⦁ Identification car documents (DUA and insurance).
⦁ Any documentation related to damages or incidents during the rental
period.
14.2.3. YOR CAR / YES CAR, Powered by Auto Rent VI will conduct an
inspection at the time of return to check the condition of the vehicle and
record any new damages.
14.3. Vehicle condition upon return
14.3.1. The customer agrees to return the vehicle in the same condition as
received, subject to normal wear and tear.
14.3.2. If, upon return, the vehicle is substantially dirty beyond what is
considered reasonable wear and tear, a cleaning fee will be applied.
14.3.3. Any additional damages to the vehicle, beyond those recorded at the
time of pickup, will be the customer's responsibility, subject to the terms
of the damage coverage and the applicable deductible.
14.4. Delays in return
14.4.1. The customer must notify YOR CAR / YES CAR, Powered by Auto Rent VI
in advance in case of delays in returning the vehicle. YOR CAR / YES CAR,
Powered by Auto Rent VI will make reasonable efforts to accommodate the new
schedule, subject to availability.
14.4.2. YOR CAR / YES CAR, Powered by Auto Rent VI reserves the right to
apply additional fees in case of unreported delays that affect the rental
schedule.
15. OUT OF HOURS
15.1. All rentals with pick-up after hours (between 20:00pm and 23:59pm)
are subject to the Out of Hours Fee.
15.2. All rentals with drop off after hours (between 20:00pm and 08:30am)
are subject to the Out of Hours Fee.
16. ETOLL
Avoid fines and notifications and join the E-TOLLS service from the beginning. The highways in Portugal have electronic toll. In accordance with Decree-Law 84-C/2022, all rented vehicles are equipped with a Via Verde Electronic Toll Collection Device (DECP) associated with the car registration number and a rental contract for the automatic processing of tolls in Portugal. The customer assumes responsibility for all toll fees charges throughout the rental contract period and is solely authorized to settle such tolls with the rental car company. For the management, processing and collection of tolls, YOR CAR facilities this service and charges an additional fee called the E-TOLLS service.
16.1. Non-acceptance and non-activation of the E-TOLLS service upon car collection and subsequent use of toll roads and services will result in a charge of an administrative fee of 30€ and the debit of the Via Verde tolls and services to the customer.
Activation of the E-TOLLS service is ONLY possible at the beginning of the rental contract. Activating the E-TOLLS service costs 2.15€ per day up to a maximum of 21€ per rental. The value of tolls and Via Verde services are the responsibility of the customer and will be charged to the customer at the end of the rental contract, and subsequently debited the remaining amounts of Via Verde tolls and services up to 120 days.
17. PERSONAL DATA
17.1. In accordance with Regulation 2016/679 of the European Parliament
and of the Council of April 27, 2016 - GDPR: The lessee has been informed in
person and agrees to the general rental conditions and the processing of
personal data GDPR, validated with their signature on the rental contract:
1) The customer must provide their personal data and those of the
driver(s) of the vehicle at the beginning of the contract for identification
purposes within the scope of the rental, expressly authorizing the rental
company to process this information electronically.
2) The lessor is the entity responsible for processing the personal
data provided under the contract, with the purpose of entering into and
executing the present rental agreement.
3) In accordance with Article 6(1)(c) of the GDPR, personal data may be
transmitted to third parties whenever necessary to ensure compliance with
any legal obligations to which the lessee is subject, including judicial
authorities, criminal police, tax and customs authorities, regulatory
bodies, and Unicre.
4) Personal data may only be processed for other purposes if the
customer has given explicit consent to the lessor.
5) The lessor will retain the personal data processed for the period
necessary for the provision of services, billing, and compliance with legal
obligations.
6) At any time, the data subject has the right to: access the data
within the limits of the contract and the GDPR; modify and object to their
processing; decide on their automated processing; withdraw consent; request
data erasure, and exercise other rights provided by current legislation
(except for data that is indispensable for the execution of the contract and
is therefore mandatory, as well as for the fulfilment of legal obligations
to which the lessor is subject).
7) If consent is withdrawn, it does not affect the legitimacy of the
processing carried out until that date.
8) In accordance with the provisions of the GDPR, the data subject has
the right to be notified in the event of a breach of their personal data
that is likely to result in a high risk to their rights and freedoms and may
file complaints with the relevant authority (ies).
9) Personal data may be transmitted to third-party entities providing
services to the lessor, whenever such services involve the communication of
data contained in rental contracts.
1. OBJECT
YOR CAR / YES CAR, Powered by Auto Rent VI, aluguer, compra e venda de
viaturas, lda., identified as the lessor in the conditions of this contract
(hereinafter only contract) to the customer identified in the first clause
of special conditions (hereinafter called the lessee), with the following
terms and conditions.
2. DELIVERY AND RETURN OF VEHICLE
a) The lessee declares that the vehicle was received in proper
conditions of use and cleaning, with accessories and documents, mentioned in
the contract and the enclosed verification documents (Rental
Agreement/Damage Report, DUA and Insurance) designated «check out», pledging
to return it in the same condition, which was received, at the place and
date designed in the contract.
b) In case the vehicle is used in violation of the contract, the lessor
may terminate the contract, with mandatory return of the vehicle by the
lessee at the indicated location, otherwise and by the law, the vehicle will
be removed from the lessee at this expense.
c) If the lessee wishes to extend the rental period, must go to one of
the lessor premises to celebrate new contract, subject to approval.
d) The lessor is not liable to the lessee or any passenger for loss or
damage to property left in the vehicle either during the rental period or
after it.
3. VEHICLE USE
a) The lessee agrees not to use the vehicle to transport passengers or
goods in violation with the law (example of violation of the law: Ubers,
taxis, transfers company, travel agency, paragliding school, wedding venues
company… etc). As for paid transport of passengers or goods, in sublease,
loan or transfers without prior permission of the lessor!
b) The lessee must take care of the vehicle, ensuring that it is
properly locked in a secure location when not in use, refuelling it with
proper fuel, as well as connecting and using with diligence any security
device installed on the vehicle.
c) The lessee agrees not to use the vehicle in the following
situations:
⦁ To transport passengers or goods in violation with the law;
⦁ For Sporting events or training, whether they are official or not;
⦁ By any person who is under the influence of alcohol, drugs or any
other substance which directly or indirectly reduces their perception and
responsiveness;
⦁ By persons holding a driving license for less than a year, and
people who are not authorized drivers (not identified in the contract);
⦁ Out of the Portuguese territory, unless with specific permission
from the lessor;
⦁ For placement of any advertising endorsements, political or
commercial or other equivalent, without prior written permission of the
lessor;
⦁ For paid transport of passenger or goods, in sublease, loan or
transfer without prior permission of the lessor.
⦁ The lessee can return the car dirty, however in case of extreme
dirty will be charged extra Professional cleaning between 35€ na 99€.
4. VEHICLE MAINTANCE AND REPAIR
In case the vehicle suffers some damage, repairs can only be made by prior
arrangement with the lessor.
5. SERVICES
In case the vehicle suffers some damage, repairs can only be made by prior
arrangement with the lessor.
a) The lessee can hire the following services:
⦁ CDW - covers all damages caused to the vehicle in event of an
accident, with the lessee being subject to pay a variable excess according
to the type of vehicle and in accordance with the amount mentioned on the
form which is part of this same contract;
⦁ Super CDW - covers all damage to the vehicle (except damages on
tires, locks and windows) and total or partial theft, not being the lessee
liable to pay any deductibles or being subject to payment or reduced
deductible;
⦁ PAI - personal accident covers the for the passengers (excludes the
driver) driver up to 1.500,00€. (one thousand and five hundred euros) in
case of illness or hospitalization and 15.000,00€ (fifteen thousand euros)
in case of death or disability;
⦁ SPI - Theft insurance covers damages to tires, locks and
windows/plastics of the vehicle, not being the lessee liable to pay any
deductible.
⦁ PERSA coverage: for loss of key; change tyres; keys inside the
vehicle; lack of battery or dead battery caused by the lights being left on;
door open or radio on; towing in case of lack of fuel or wrong type of fuel.
b) The lessee undertakes, in the event of an accident, to take the
following procedures:
⦁ To inform the lessor and the Police 112 of any accident, theft or
any other issues, within 24 hours;
⦁ Obtain the names and addresses of persons involved and witnesses;
⦁ Not leave the vehicle without taking the appropriate measures to
protect and safeguard the same;
⦁ Not take any responsibility or plead guilty in case of accidents
which can result in liability for the lessor;
⦁ Immediately contact the rental company providing it with a detailed
accident report including accident declaration raised by the police.
c) Only the lessee and/or authorized drivers can benefit from the
coverage of the CDW, Super CDW, PAI, SPI and PERSA.
d) Even if the lessee subscribes the Super CDW coverage, all damages
arising from the misuse of the vehicle, are of his sole responsibility.
e) In case of accident/damages due to: over speeding, negligence,
driving under the influence of alcohol, narcotic drugs or consumption of any
product that reduces driving ability The lessee will be responsible for: all
repair costs and compensation for the time stoppage of the vehicle involved,
even if Super CDW and/or CDW has been subscribed: for injuries caused or
likely to be caused by the lessee beyond the rental period, being the lessee
the sole responsible. Burned clutch is not covered by Super CDW and /or CDW,
SPI, PAI, and PERSA.
f) The vehicle is only covered by Super CDW and/or CDW during the
period agreed on the contract, unless there is an extension of the contract
in accordance with these general conditions, declining the lessor any
liability for injuries caused or likely to be caused by the lessee beyond
the rental period, being the lessee the sole responsible.
g) Burned clutch is not covered by Super SDW and/or CDW, SPI, Pai and
PERSA.
6. PAYMENTS
a) The lessee is expressly obliged to pay to the lessor the amounts in
due for this contract as soon as it is requested, namely:
⦁ The price payable for the rental of the vehicle, depending on the
rental period and its mileage calculated according to the rate specified in
the contract;
⦁ Any and all costs related to the elimination of the excess, personal
cover, collision cover, collision and rollover, theft coverage and any other
costs incurred in accordance with the rates contained in the particular
conditions of this contract;
⦁ All taxes and fees levied on the rental of the vehicle, or the
amount fixed by the lessor for reimbursement of such taxes;
⦁ All Taxes and fees as: damage, tolls, fines, less fuel (less 1/4
fuel will be charged 45,00 Euros, VAT included at the legal rate
appropriate), or other costs levied on the rental of the vehicle, or the
amount fixed by the lessor for reimbursement of such taxes;
b) Any invoice not paid when due shall be increased by interest at
maximum rate permitted by law.
c) In case of accident the lessee shall pay to cover administration
costs to the respective process 350,00€, plus VAT.
d) The lessee, to ensure the fulfilment of the obligations under the
contract, shall deposit in debit on the credit card, the amount referred to
in the rental agreement, expressly authorizing the lessor to fill the credit
card and charge the amount due.
7. ADMINISTRATIVE FEES
Should the lessor be notified as a result of an offense or unlawful conduct
committed by the lessee, to uniquely identify the same, the lessee is
obliged to pay an administrative fee of 25,00€ (twenty-five euros) plus VAT,
by information provided to those entities.
8. AGREED DOMICILE
The parties agree that the addresses given in the contract are the ones to
use for any contacts, especially to the purpose of notifications.
9. INFORMATION AND CLARIFICATIONS
The lessee acknowledges that all clauses of this agreement have been timely
and expressly communicated and explained; received the Car Document (DUA)
and the Insurance Document in hand. And that it was aware of them by signing
this contract.
10. PERSONAL DATA AND SECURITY/PRIVACY POLICY RGPD
a) Pursuant to the regulation RGPD - 2016/679 of the European
Parliament of 27 April 2016.The lessee have read and agree to the general
car rental conditions, as signature in the rental agreement:
⦁ The lessee must provide their personal information for
identification purposes, expressly authorizing the lesser, YOR CAR / YES
CAR, Powered by Auto Rent VI Lda. to process the data computer processing.
⦁ The lesser is the entity responsible for the processing if Personal
Data supplied under the contract.
⦁ in terms of item c) of article 6 of the RGPD personal data may be
transmitted to third parties whenever it is necessary to ensure the
compliance with legal obligations, namely judicial authorities, criminal
police organs, tax and customs authorities and regulatory entities.
⦁ Personal data may only be treated for other purposes, against holder
consented to the lesser.
⦁ the lesser maintain reasonable physical, electronic, and procedural
safeguards to protect personally identifiable data about you from loss,
misuse and unauthorized access, disclosure, alteration and destruction, for
the necessary period of provision of the services, invoicing and fulfilment
of legal obligations. As part of those precautions, we seek to protect
personally identifiable data about you through technologies designed to
safeguard the data. We restrict access to personally identifiable data about
you to those employees we determine need to know that information for us and
our licensees to provide services to you.
⦁ The lessee, at all times have the right to: access to data within
the limits of the contract and the RGPD; change and oppose the respective
data processing; decide on the automatic data processing; withdraw the
consent; request that their data be deleted and exercise their personal
rights under current legislation.
⦁ In case of withdrawal of consent, the legitimacy of the data
treatment carried out previous to the date is not compromised.
⦁ In the terms of the RGPD, the data subject has the right to be
notified, if a violation of their personal data becomes susceptible to a
high risk to rights and freedoms.
⦁ Personal data may be transmitted to co-partners providing services
to the lesser, whenever such services imply communication of data contained
in the rental agreement.
The lessee acknowledges that the vehicle is equipped with a geolocation
device (GPS) that can be activated in case of contract breach. Not included
in the insurances conditions: the key, damages inside the car, underneath
and roof of the car, or due to driver negligent or off road use; or under
the influence of alcohol, drugs any other type of medications that
negatively affect driving or damages from deliberate violation of the terms
and conditions; or accidents caused: by over speeding or caused by cell
phone use, or accidents not involving another vehicle by negligence of the
driver (e.g. denting the car while parking in a private place, reversing in
a private parking, driving on the wrong side of the motorway, driving the
car in to water, cell phone use, driver negligence ...). This agreement is
construed in accordance with the laws of Portugal, where this agreement be
signed and that both parts agree to submit themselves to the courts of the
city of Portimão.
DISCLAIMER
YOR CAR / YES CAR, Powered by Auto Rent VI reserve the right to alter or
change the conditions on our webpage, confirmation email or cancellations,
without prior notice.
THEREFORE, IN ANY CASE, NEITHER YOR CAR HIRE-ARVI NOR ITS OFFICERS,
DIRECTORS, EMPLOYEES WILL BE LIABLE TO THE CONTRACTING PARTY FOR ANY AMOUNTS
NOR FOR ANY ACTIONS, LAW SUITS OR CLAIMS RELATED TO ANY DIRECT, INDIRECT,
CONSEQUENTIAL, PUNITIVE DAMAGES (SUCH AS LOSS OF BUSINESS, LOSS OF PROFIT)
ARISING OUT OF OR IN CONNECTION WITH THE RENTAL OR THE USE OF ANY VEHICLE
WHEHER THE ACTION IS BASED ON CONTRACT OR IN TORT. YOU WILL INDEMNIFY AND
HOLD YOR CAR HIRE-ARVI HARMLESS FROM ALL CLAIMS, LIABILITIES, DAMAGES,
LOSSES OR EXPENSES ARISING OUT OF THE RENTAL AND/OR THE USE OF THE VEHICLE.
INSURANCE EXPLAINED
Partial Cover (included at the car rental price)
With the Partial Cover, you are covered for third party liability. You can
also have limited damage and theft protection. It covers the majority of the
costs, however you are liable for an excess up to € 2500. When you pick up
your car, you need to leave a security deposit using your credit/debit card.
If the car is damaged or stolen, the car hire company will retain the costs
from your deposit.
Full Cover Insurance
With Full Cover Insurance, you get the benefits of the Partial Cover
(including cover of third party liability) plus a full insurance coverage
and a drop by 50-75% of your security deposit.
If your car is damaged or stolen, you need to call the Police 112 and
request the Police a report: Auto de Ocorrência. Unlike car brokers we will
do insurance claims, not you
It covers you for tyres, damage to windows, mirrors and wheels.
Be sure to bring a credit/debit card in the driver's name, along with a
credit limit sufficient to cover the excess/deposit, and call us if you have
any problems when you reach the car hire supplier service desk.
[general] [deposit] [A22 toll] [reservation] [insurance] |
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RESERVATION To make a reservation we must have full details of your flight number, flight time and departure airport. When completing the reservation form, please check your email address once again as without it, we cannot reply to you. Reservations must be done not less than 24 hours in advance of your arrival in Portugal to guarantee a confirmation of your booking. At the airport a friendly staff member of the company will await you at the P4 car rental center just 50 meters from the terminal building - no buses! 1 Baby/Child seat is available free of charge upon request. Please mention this within the reservation form to guarantee availability. Return to top. INSURANCE Compulsory third party insurance, collision damage waiver (CDW) and theft cover are provided. Personal accident insurance is not included. Insurance cover is subject to an excess and your maximum liability is indicated below. Here is the price for optional waiver of the excess: Group A/A1/B/C1 - excess 1.250 Euro you pay 10 Euro / day Group E/F/G/G1/G2 - excess 2.000 Euro you pay 15 Euro / day Group H1/J/J1/L - excess 3.500 Euro you pay 20 Euro / day Group A2/C1/E1/F1/J2 include SCDW insurance Group A*/C2/E2/F2/J3 include SCDW + SPI insurance PAI (Personal Accident Insurance) plus 4 Euro / day SPI Group A/A1/B/C1 plus 16 Euro / day SPI Group E/F/G/G1/G2 plus 21 Euro / day SPI Group H1/J/J1/L/S plus 26 Euro / day |
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No prepayment required
Fair fuel policy Payment only upon car collection No cancellation or amendment fees No required extra insurance upon arrival
Unlimited mileage in Portugal
Third party insurance and taxes included No shuttle bus; your car is 50 m from the terminal building No extra fees for credit card transactions The price you see is the price you pay!
All you need to drive safely in Portugal at an affordable price!
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